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What to do if you suspect a spoof

By following the instructions on “How to prevent being fooled by spoof e-mails” you should be able to prevent being fooled altogether. You can protect yourself and others further by immediately reporting e-mails you suspect of being a spoof.

To report a spoof e-mail:

  • Forward the message to Customer Service.
  • Don’t forward the message as an attachment or alter the subject line. Doing so prevents us from investigating it further.
  • Once you have forwarded the e-mail you may delete it from your account.
 
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